Frequently Asked Questions
Patented CopperCore Technology
When Will My Order Ship?
Orders are fulfilled in 3-4 business days, due to an increase in volume please allow up to 5 business days for fulfillment.
Changes in Fulfilment time for orders containing a USA or USA Kit.
Any order purchased after January 9th will be automatically sent a 2023 USA or USA Kit in February 2023. Please subscribe to the Sunday Post for updates. If you have any questions please email firstname.lastname@example.org.
Please allow up 2 business days for a response.
Hours of Operation: 9am - 6pm EST Monday - Friday
Any emails received outside of business hours will be responded to as soon as possible during hours of business in accordance with current response times.
How to Change Your Original Stem to the Integrated Stem
Where We Communicate
Our official form of communication is through our email marketing. Please ensure you subscribe to our email marketing to receive these updates.
John sends out a weekly email update called the Sunday Post, where the majority of the updates are shared. The Sunday Post is also posted to the blog.
Launch news and waitlist updates are all communicated through email.
Before Your First Use
Before your unit is packaged to be shipped out it is thoroughly cleaned. However, we recommend disassembling and cleaning the unit to your own standard prior to your first use.
Isopropyl alcohol is safe to use.
When disassembling your unit for the first time please be careful to not lose the spiral filter
CopperCore Oven Patina
The CopperCore Oven will patina due to the compounds in the propane. We recommend using a high quality propane in your torch for the cleanest burn.
If you do notice a patina, you can use some water and dish soap or a metal cleaning like Bartenders Friend.
The Anvil Composition
The founder oven is 316SS
The users oven is 416SS
Bodies are 316SS
Hestshield is aluminum
Mouthpiece is 316SS
Fly trap spiral is titanium
Condenser is 316SS
Screens are 316Ss
Oring are made from Viton
Shipping and Fulfillment
Orders are fulfilled once funds have been received by the vendor from the payment processor.
Shipments are done through Canada Post. For shipping delays and updates please contact Canada Post Directly.
For US/International Shipments, final leg tracking will be updated by your local logistics/postal service.
Current Anvil Build Quality
The bottom of the herb chambers are not polished - this is a decision that was made to maximize the functionality of the part and provide the best vapour possible.
From the Sunday Post: "In order to reduce any potential negative impacts of the weld on the snap disc function we have reduced the number of weld steps and the weld power to protect the of snap discs from over heating"
How to Use the Anvil Utility Case to Hot Swap
The easiest way to ensure the airflow valve is open all the way is to slip the oven off the valve. The condenser will come along for the ride. Now screw the airflow valve all the way into the stem. Re-attach the oven. Install the condenser by slipping it into the oven and then screwing the herb chamber into position.
In this position the airflow valve is fully open. Screw an empty herb chamber into the oven and draw. You will feel plenty of airflow. Now pack the bowl a little less tightly than you might have previously and give er a rip. For a video explanation please check out "Vestratto Primo Airflow Control" on YouTube.
Anvil Basic Components
Anvil Assembly Video
Anvil Airflow Control
Solving the "Pinch"